Privacy Policy

This Privacy Policy explains how The Split Collective (“we”, “us”, “our”) collects, uses, discloses, and protects your personal data when you visit our website https://www.thesplitcollective.com/ (“Website”), contact us, sign up for newsletters, or engage our services. We are committed to protecting your privacy and handling your personal data in accordance with the EU General Data Protection Regulation (GDPR) and Croatian implementation laws.

1.Personal Data We Collect

We collect personal information when you:

  • Visit and interact with our Website (e.g., cookies and analytics);

  • Fill in contact forms or sign up for newsletters;

  • Communicate with us via email or other channels;

  • Use our videography or production services (including film footage where individuals may be identifiable);

  • Provide video files, consent forms, model releases, or other content.

Types of data we may collect:

  • Identity & contact data: name, email address, telephone number, company;

  • Technical data: IP address, browser type, cookies, analytics data;

  • Media data: video recordings and still images where individuals may be identifiable;

  • Contract data: service details, delivery preferences, payment details where applicable.

2. How We Use Your Data & Legal Basis

We process personal data based on one or more of the following legal grounds under Article 6 GDPR:

  • Performance of a contract: Providing videography and related services you request.

  • Consent: For communications such as newsletters or marketing, if you agree.

  • Legitimate interests: Improving our Website, securing our systems, and promoting our services where your rights do not override these interests.

  • Legal compliance: Complying with applicable law or responding to lawful requests by public authorities.

We use your data to:

  • Respond to inquiries and provide services;

  • Manage bookings and deliver final video projects;

  • Send updates, newsletters, and marketing (where consent given);

  • Improve our Website and analytics;

  • Maintain legal compliance and enforce our terms.

3. Footage and GDPR Compliance

When we record and process video footage for clients or projects, we handle personal data (visible individuals) in compliance with GDPR principles of lawfulness, fairness, transparency, purpose limitation, data minimisation, and storage limitation. Individuals captured in video content should be informed about usage consistent with GDPR. If required for marketing or public release, we obtain explicit consent or ensure another lawful basis (e.g., contractual necessity or legitimate interest with appropriate safeguards).

4. Disclosure of Personal Data

We may share personal information with:

  • Service providers and processors under contract (e.g., cloud storage, editing platforms, analytics);

  • Clients when delivering contracted services (video content and deliverables);

  • Legal authorities if required by law or to protect rights;

  • Third parties only with your consent or as necessary for service provision.

We do not sell or rent your personal data to third parties.

5. Data Retention

We retain personal data only as long as necessary for the purposes outlined, including:

  • Duration of service contract and fulfilment;

  • Legal or tax compliance;

  • Legitimate business or marketing purposes with your consent.

For video footage, retention periods will be agreed with clients and subject to lawful processing principles.

6. Cookies and Tracking Technologies

Our Website may use cookies or similar technologies to collect technical data and improve your experience. You can manage cookie preferences through your browser settings. For detailed cookie usage, see our separate Cookie Policy (if available) or notice on the website.

7. Your Rights Under GDPR

Under GDPR, you have the following rights:

  • Right of access – to request a copy of your personal data;

  • Right to rectification – to correct inaccurate data;

  • Right to erasure (“right to be forgotten”) – subject to legal limitations;

  • Right to restriction of processing;

  • Right to data portability;

  • Right to object – to certain processing including direct marketing;

  • Right to withdraw consent – where processing is based on consent;

Requests can be sent to info@thesplitcollective.com

08. Security Measures

We implement appropriate technical and organisational measures to protect personal data from unauthorized access, loss, misuse, or alteration.

09. Changes to This Privacy Policy

We may update this policy to reflect changes in law or our services. We will notify users through our Website or by other communications.